Hot Spots and Hot Markets

A couple of new reports out give some insight into the hot regions for entrepreneurs and the hot markets that VCs are beginning to bet on for the future.
Knowledge@Wharton looks at some of the hot markets of the future. Energy, water, personalized healthcare, and biotech are all on the watch list.
For hot cities, check out the newest ranking of 2007 Entrepreneurial Boomtowns from Inc. St. George (UT), Yuma (AZ), Prescott (AZ), Fort Myers (FL), McAllen (TX), Naples (FL), Las Vegas (NV), Sarasota (FL), Morgantown (WV), and Bend (OR) top their list this year.
(from National Dialogue on Entrepreneurship).

Business or Hobby?

The best sources of ideas for businesses comes from your experiences and interests. Many great businesses have been built out of hobbies and other passions. Often these businesses start very small, as what some call “lifestyle” businesses that eventually create a little income. Over time, the entrepreneur is able to transition from a few evenings and weekends to a full-time business.
But now our friends at the IRS are throwing a kink in this cool way to become economically independent. From StartupJournal:

The Internal Revenue Service is stepping up efforts to prevent taxpayers from deducting losses on activities that aren’t genuine businesses run to make a profit. The problem: It’s not so easy to tell a budding business from a hobby.
Officials say new research shows taxpayer errors in this area are costing the government billions of dollars a year in unpaid taxes. Thus, auditors are “on the lookout” for people trying to deduct losses from hobbies, an IRS spokesman says. To underscore the agency’s concern, the IRS recently issued a fact sheet the spokesman says is aimed at “making sure that taxpayers know and abide by the rules.”

Sure…. We should all expect some poor person turning their craft or hobby into a business to know the over 60,000 pages of “rules” that are the IRS code.
The story goes on to illustrates this point:

But how are you supposed to figure out whether your activity qualifies as a genuine for-profit business? That can be exceptionally tricky. The IRS says you should consider several factors, such as: Does the time and effort put into the activity indicate you intend to make a profit? Do you and your advisers have the knowledge needed to carry on the activity as a successful business?
Another factor is whether you have made a profit in the past. The IRS says it “presumes” an activity is indeed carried on for profit if you have made a profit during at least three of the past five tax years, including the current year. (The rule is different — at least two of the past seven years — for activities that consist primarily of breeding, showing, training or racing horses.)

The IRS has some handy “tips” at their website and there is more information at WorldWideWeb Tax.
Since a part-time business rarely can afford strong outside tax advice, the key is to be cautions and realistic on how you approach your business and make sure to keep very good records. Don’t mix expenses and revenues that may create red flags. And keep good records, including a separate checking account for your fledgling business venture.

Opportunities Bubble in Web 2.0

We are just beginning to see what intriguing opportunities may be around the corner thanks to Web 2.0. I have seen many of them popping up at business plan competitions. A couple of new examples of collaborative services, which are a big part of Web 2.0 activity, have recently come across my desk.
One is called Huddle, which came to me thanks to Natalie Wozniak (an alumna from my University of St. Thomas days) via PSFK:

Huddle has been targeting freelancers, small marketing and creative agencies as well as law firms.
A really interesting fact is that they did not built the app inhouse but managed to bond with a partner and have it developed within four months which is quite unusual for a Web 2.0 startup. But we learned that it works rather well for them and they even managed to receive funding from an angel investor. Huddle now has around 1,500 users from 250 companies.
Huddle is an application that seems to fit perfectly into a business world were constantly changing teams and long-distance collaborations are getting more and more common.

The other is called PartnerUp, was just launched within the last few weeks. From Mike Anderson, Senior Information Architect:

PartnerUp is a free online service which helps entrepreneurs, small businesses, and people who have an idea or are interested in starting a business find business partners, advisors, board members, executives, and skilled professionals. And, the web site helps those who are interested in getting involved in businesses find opportunities to get involved in the above capacities.
Basically, our goal is to help people who have ideas but need people with certain skills or experience find the people they need to make their idea a success.

What excites me about start-ups in the Web 2.0 space is that many of them have the promise to have both good revenues and healthy cash flows. Plus, they require much less start-up capital than most of their Internet ancestors.

Good Research is Key

Entrepreneurial success can be greatly enhanced through good research. Having strong data and other information is critical for sound business planning. Kauffman’s eVenturing has just release their latest collection of articles, this one dealing with Market Research and Competitive Analysis.
However, good research should never stop with the business plan during start-up.
Entrepreneurs should keep up to date on industry trends. Most opportunities come from change. But the very change that got you into a market can just as easily make you obsolete if you do not keep up with the continuous change that seems to be the norm for most markets today (see this post for more on this topic).
You need to be aware of your competitors and how they are trying to get your customer’s business. There is always competition (see earlier post on this here), and you need to assume they are trying to improve their business and take away your market share.
And the key to understanding trends in the industry and competitive environments comes from a clear and honest understanding about what customers want and how well you are meeting their needs. Listen to your market!
So think of the ideas and tools from this collection as not just for start-ups, but for any business in a dynamic and competitive business.

Pet Food Scare A Boom for Some

I had no intention of having a theme week dealing with “when lightening strikes” stories about small businesses, but just could not resist one more story in this vein.
The pet food scare has created a boom in business for small pet food companies that manufacture all natural products.
From TwinCites.com:

In the month since the recall, Pet Chef Express [in the Twin Cities] added 150 accounts, increasing its customer base to 1,100 pet owners. The small business’s typical weekly sales of $2,000 to $3,000 almost doubled in the past few weeks.
Kukla can barely keep his warehouse stocked. The 1,300-square-foot room sat more than half-empty Tuesday. To meet the demand, Pet Chef Express broke ground this week on a 2,100-square-foot warehouse in Lakeville.

So let’s recap some of the lessons from the posts this week on what happens to small companies that have a sudden boom in demand:
– Publicity is one of the most powerful forms of bootstrap marketing for a small business. Just ask the folks at SeeMore Putter and Bamboo Comfort.
– But if you don’t meet demand, the benefits of the publicity soon vanish, and you run the risk of alienating even your most loyal customers. This includes those from before your “fifteen minutes of fame.”
– While meeting your new-found demand, you have to balance opportunism with realistic caution. I hope that demand for the pet food in today’s example will continue. But this can never be assumed. Pet Chef Express must work deliberately to build loyalty from new customers who certainly came to them in some cases out of desperation. Their marketing plan must now include tactics to lock in their newly expanded customer base, and build on the sudden windfall that the national news story has brought to businesses like theirs.

Small Putter Company Hits the Sweet Spot

zackjohnson.jpg
Once in a while lightening strikes a small business. That may be the case for a small putter manufacturer located right here in Franklin, Tennessee. It seems that Zack Johnson, winner of the Masters on Sunday, used a putter made by SeeMore Putter Co.
From the Tennessean:

The four-person company based in Franklin received some major publicity thanks to Zach Johnson’s winning the Masters golf championship on Sunday in Augusta, Ga.
Johnson used a SeeMore putter to stiff-arm Tiger Woods and win the green jacket. Television commentators Nick Faldo and Jim Nantz constantly referred to Johnson’s superb putting, and CBS routinely showed close-ups of the putter.
“We probably got way more free publicity than we could ever pay in advertising,” said Jim Grundberg, managing director of SeeMore.
Grundberg said he was jumping around his Brentwood home with family Sunday during the action. Johnson’s playing partner and good friend, Vaughn Taylor, also was using a SeeMore putter, used by only a handful of PGA Tour players.

So an unlikely winner teams up with a small-time player in the golf equipment industry and both hit it big. Cool story!
SeeMore needs to carefully nurture this publicity. They need to leverage it to build momentum for their company. They cannot just rely on their fifteen minutes of fame. They have done a great first step at their website, which is already full of the big news for their little company.
On the flip side, they also need to be ready for a possible onslaught of demand. If they do not monitor and manage their growth carefully, their own success could sink them. They do not meet demand and have the systems in place to satisfy what can be a fickle market.
I hope Zack and SeeMore make the most of their success and that both are around for a long time!

Top Technology Trends

MIT’s Technology Review offered its Top 10 Emerging Technologies Trends for 2007 in an article from last week. This year’s emerging trends includes:
– optical antennas — a basic technology with potentially broad applications
– metamaterials — another basic technology with potentially broad applications
– peer-to-peer video — help save us from a bogged down Internet from the growth in video on the web
– personalized medical monitors — can help to “simplify and improve medical diagnoses”
– compressive sensing — “revamp digital imaging systems in cameras and medical scanners”
– nanohealing — nanotechnology application for medicine
– quantum-dot solar power — nanotechnology application for solar power
– neuron control — might “help physicians fine-tune treatments for brain disorders such as depression and Parkinson’s disease”
– single-cell analysis — could “lead directly to predictive tests that could help doctors treat cancers more effectively”
– mobile augmented reality — combines “location sensors and advanced visual algorithms with cell phones…to help us figure our where we are”
(From the National Dialogue on Entrepreneurship).

Internet Tools for New Ventures

There are a variety of tools readily available on the Internet that aspiring entrepreneurs can use in developing new business ideas. Here are a couple of ideas:
Want to find some cool technology gathering dust on a shelf at a university somewhere? Try out the iBridge site developed by the Kauffman Foundation.

University researchers, industry representatives, and entrepreneurs can use the iBridge website to search for innovations that, until now, have been lost and untapped behind university walls. With more than 700 research projects listed, the iBridge website is fast becoming a place for researchers and technology transfer officers to post research from their universities, as well as the place to go to find research occurring at other institutions. The website is designed to ease the transaction burden on university technology transfer offices, and encourage more open and efficient access to innovations of interest to entrepreneurs and industry representatives alike.

Have an idea for an Internet business, but finding it hard to know what your potential customer is thinking about? Try using one of the tools set up to optimize keyword searches. I heard about this creative use of a free tool on this morning’s Wall Street Journal radio show. These tools are set up to help in Internet marketing by showing what key words are being used most often. (Here and here are a couple of examples).
Assume I was setting up an Internet golf equipment store. By typing in keywords like “putter” or “golf balls”, I can find out what brands are getting the most searches on the Internet. Or assume I am thinking about selling laptop cases on the Internet. I see that in the month of December 1724 searched for laptop cases with the word “pink” in their search, while only 77 included the word purple. That gives me a clue on what color to carry in my inventory.
These tools can help me see the potential size of the market, what brands and related products are most popular in searches, and even what colors and features I should carry. It is a great tool to first get a feel for how much Internet traffic is possible and to learn more specifically what these potential customers are thinking about.
These tools are set up for web search optimization, but they can also be used to get the pulse of the market. For simple searches like this, most of these sites are free to use. While active web marketers are very familiar with these tools, they can be very helpful for any entrepreneur wanting to get more data about their potential market. If I can figure out how to use them with my limited technical skills and general fear of technology, anyone can!

Entrepreneurship for the Masses?

There has been a lot written over the past month on Jeff Bezos’ plans for Amazon. As Bezos explained to Business Week when he first unveiled his plan, he wants to transform Amazon the on line store into Amazon the engine of the entrepreneurial economy.

Bezos wants Amazon to run your business, at least the messy technical and logistical parts of it, using those same technologies and operations that power his $10 billion online store. In the process, Bezos aims to transform Amazon into a kind of 21st century digital utility. It’s as if Wal-Mart Stores Inc. had decided to turn itself inside out, offering its industry-leading supply chain and logistics systems to any and all outsiders, even rival retailers. Except Amazon is starting to rent out just about everything it uses to run its own business, from rack space in its 10 million square feet of warehouses worldwide to spare computing capacity on its thousands of servers, data storage on its disk drives, and even some of the millions of lines of software code it has written to coordinate all that.

Here is how the Bezos plan was described in USA Today:

That’s the future Amazon.com CEO Jeff Bezos hopes to set in motion with the company’s new direction. If you tease out Bezos’ plan, you get to a point where a high school cheerleader sitting at home with a laptop could theoretically harness computing power, design capabilities, manufacturing and distribution from around the world, and make and market a cute little pink hot rod that would compete against General Motors.

Now that the ink has dried on Bezos’ plan, I’d like to offer my take on it. His assumptions show that he never learned one of the most important lessons of the dot.com disaster. He does not seem to understand that markets really matter. For example as Pets.com illustrated, just because you can sell dog food through the Internet it does not mean that there is a market for such a service.
Starting a successful business has two critical pieces. First you need a viable product or service that you can deliver. That is the part that Bezos is focusing on.
But second, you need a large enough market willing to spend enough to cover your costs and leave you a profit. The dot.com kids only worried about the first part and never paid much attention to generating sales and profits. Just because we can enable a “high school cheerleader sitting at home with a laptop could theoretically harness computing power, design capabilities, manufacturing and distribution from around the world, and make and market a cute little pink hot rod that would compete against General Motors” does not mean there are customers for her product.
I hope we are not setting people up for even bigger failures by making part of the process so much easier. My fear is that it will encourage more people to ignore the customer part of the equation and start businesses that are doomed to fail.