Getting to the Other Side: Music

Image by Pexels from Pixabay

The best governments can do to help pull us out of an economic crisis is create conditions favorable for economic recovery.  It takes entrepreneurs to actually do the work that can get the economy growing and take us to “the other side.”  When looking back, this has been true for every economic recovery since the Industrial Revolution.

Entrepreneurs are already beginning to do what they do best: find opportunity in the chaos.  Financial author John Mauldin goes so far as to say that right now “the greatest entrepreneurial and technological boom in the history of humanity is brewing.”

To see where entrepreneurs will be leading us, it is best to examine things industry by industry. Given our home is in Nashville, there is no better place to start than the music industry.

From Performance to Product

Historically, the music industry has been resilient. Facing numerous disruptions over the past century, the music industry has adapted to every fundamental change in its business model.

The technological disruptions from Edison’s invention of the phonograph and Marconi’s (or was it Tesla’s) invention of radio brought music directly into people’s homes. Music evolved from only being experienced through live performance, to a product to be “consumed.”

As usually happens after entrepreneurs creatively destroy what was, the industry consolidated around the new business model that emerged. The large companies that emerged became very efficient at making money from the production and distribution of music as a product. Musicians made money by working for these companies.

From Product to Digits

The next disruption of the music industry came from the Internet.

The digital age took away the value of music as a physical product.  We no longer had to purchase an album or a CD to consume music. Music could now be streamed directly to us via the Internet.

Over the next two decades, new business models evolved for music. Tech companies replaced music labels as the dominant players in the industry.

When music was a product, singers and songwriters made money by getting a small piece of the revenues generated by the music they wrote and performed. But as music was no longer a physical product, the share of revenues available for the artists from the digital distribution shrank to almost nothing.

Singers and songwriters had to adapt.  To earn a living required that they develop a new relationship with their fans. They had to tour more and develop alternate revenue streams, such as merchandise for their fans, to make a living.

However, just as a new equilibrium in the industry was settling into place, along came the coronavirus!  Live performance of music ended abruptly, and artists are now struggling to find a new way to make money.

From Artist to Entrepreneur

Yesterday, our family gave a musical gift to Mrs. C. for Mother’s Day that would not have been available a few months ago. City Winery and a group of their regular artists got together and offered a personalized video of a mini-set to give as a Mother’s Day gift.  The video was waiting for  Mrs. C. in her email inbox yesterday morning. Mark Broussard, one of our favorite artists, opened with a personalized message to “Yammy” (her grandma name) and he then performed the four songs that he wrote for each of his four children.

Artists and others in the music industry with an entrepreneurial spirit are starting to innovate and experiment with new business models.  Private Zoom concerts. Live streaming.

What we are seeing so far is that people want to keep the personal connection with their favorite artists. This is the value proposition that artists tapped into over the past decade through live performances and social media.  But with the outbreak of the coronavirus, it will be a long time before we are comfortable sitting shoulder to shoulder at a concert with our fellow fans.

So what comes next?  That story is just starting to unfold.  The funny thing about markets is that they often surprise us.  The odds are that anyone who says they know what will be next for the music industry will probably be wrong.

But, there will be a next act for musicians. Whatever comes next will be a result of musicians and others in the industry stepping forward as entrepreneurs.

A dear old friend once described entrepreneurship as being a lot like sausage making.  We love the finished product, but we really don’t want to see it getting made.

The process of innovation and entrepreneurship is messy, confusing, and frantic. But when it’s done, the outcome is quite satisfying!

Serial Entrepreneurs to the Rescue

As the economy starts to come back to life, don’t be misled by statistics on small business failure.  Although the number of small businesses impacted by the current crises will be staggering, there is a slight-of-hand trick that may fool people when it comes to entrepreneurs’ contributions to rebuilding the economy.  Ladies and gentlemen, may I introduce to you the serial entrepreneur!

Don’t Just Watch the Businesses: Watch the Entrepreneurs

A serial entrepreneur is someone who starts multiple businesses over their careers.  To understand the serial entrepreneur’s economic contribution we need to consider not each business started by them, but by their cumulative body of entrepreneurial work.

For example, over my lifetime, I have been a part of about a dozen and a half startups, including solo startups, partnerships, and family businesses.  Of all of the startups I have participated in over my career, only two are officially still operating: my consulting practice and our educational content family business, Entrepreneurial Mind LLC.  Were all the rest failures? Absolutely not!  We sold some the ventures, and others just ran their course.  Probably two or three of them could truly be called failures.  They all created jobs, built wealth, and contributed to economic growth.

To understand my long-term economic contribution as a serial entrepreneur, you have to look at all that I have done over the past four-plus decades.  You can’t just look at the outcome of one single deal, no matter what its outcome, good or bad.

A Current Tale

Two of my alums, Corey and George, are current examples of serial entrepreneurs at work amid the pandemic and accompanying economic collapse.

Corey’s current business lost most of its accounts during the first week of the economic shut down.

George had been doing gig work between startups. However, his employer furloughed George from his current gig.

Rather than define what they are experiencing as failure, they put their heads together and asked one simple question: What pain being created from the current crises could they provide a solution for?

Newly Created Pain

Organizers of most meetings, conferences, and other gatherings cancelled them due to the coronavirus.  Corey and George’s hypothesis is that as we come out of the current crises, there may be a more lasting impact on such events.  Sending people to meetings and conferences is expensive.  If companies find that there are viable virtual alternatives to physical travel, there may be some level of permanent shift away business travel for meetings and conferences.

Most of the current alternatives in the market that offer virtual meetings focus on educational content delivery and training. While this is an important part of going to conferences and meetings, most people say the biggest benefit they receive is from the informal interactions in the hallway or over drinks with other attendees at the end of the day.  Current offerings do not really offer this as a part of their virtual meeting platform.

Corey and George are feverishly working on solving this shortcoming.

Follow the Ball

Just as in the carnival “cups and ball trick,” we need to pay careful attention to see where the serial entrepreneur ends up next.

This is the essence of a serial entrepreneur.  To a serial entrepreneur, entrepreneurship is a process, not an event.  Even though the last business may no longer have enough demand to keep operating, the entrepreneur never stops.  For the serial entrepreneur, their career is a journey from opportunity to opportunity.

Three Steps to Survival

Image by Joshua Woroniecki from Pixabay

Sadly, many small businesses will fail over the coming weeks.  To increase their company’s chance of survival, there are three critical steps that small business owners must take.

Continue to Slow Down the Outflow

The first step is to continue to find ways to slow down the outflow of cash.  You’ve probably made some initial cuts, but there is always more that can be trimmed.

Look carefully at all expenditures and cut any that do not directly impact your ability to generate revenues, and generate revenues now.  Most entrepreneurs think that many of their expenditures are an investment in their future growth.  We need to recalibrate our thinking. Growth is likely a long way off for most small businesses.

Most economic forecasts are seeing a very slow recovery when it does happen, and there is a lot of uncertainty about when that recovery may begin.  We may see a short-term bounce when things start to open up again, but it may only be temporary.  Be cautious about opening up your spending again!

The V-shaped bounce-back is most likely not going to happen.  Think of cash as a finite resource that needs to be preserved.  This is no time to be timid when it comes to cutting costs!

Anything for a Buck

The second step is to find ways to bring in short-term revenues.  Remember during start-up when you would do anything for a buck?  Get back to that mentality.  Don’t worry about strategy.  Don’t worry that you might send confusing messages to your customers.  They are likely in survival mode, too.  There will be time to get back to honing your strategy later.  Now it is all about cash!

What’s Next?

The third step, once your cash flow is stabilized, is to think about what will be next for your business. Be ready to accept a very different future for your business than you had in mind just a few short weeks ago.

Consumers and businesses will behave very differently over the coming months and even years. Don’t be in denial about what you are seeing.  Savings will become a national obsession in the coming years.  Anytime we have a severe economic shock, people come out of it with a much more conservative approach to managing their money.

The fear of coronavirus may ease once there is a treatment or vaccine, but our collective psyche is likely to be altered for many years.

What we are going through is not just changing our economy, it is changing our culture and our society.  Be ready to think differently about your value proposition and be ready to act boldly!

Cash is King

The moral of the story is simple.  Cash is king!  In fact, cash is king, queen, emperor, and president for life!  This is not a new truism.  However, it is now the most important principle in business.

eLearning Opportunities

We are excited to announce that our digital educational content company, Entrepreneurial Mind LLC, is partnering with the eLearning platform, Eloquens. Through this new partnership, we can some of our courses directly to individuals wishing to sharpen their entrepreneurial skills.  Our content is usually only available as part of broader certification or other structured programs offered by our partner organizations around the globe.  Through Eloquens, we will be able to offer some of our Entrepreneurship content as stand alone courses.

We have three courses currently available.  We feature them in the righthand column of this site.  You can click on each to learn more about the content offered through each course.

Enjoy!

Humility, Not Guilt

Image by Bluehouse Skis from Pixabay

Over the past few days, I have talked to many business owners whose business is either stable, or even growing.  Many express a sense of guilt over their current success. I get it. The news is full of small businesses failing, and yet they are lucky enough to have a business that is doing okay.

A Sense of Guilt

The coronavirus has not impacted all small businesses in the same way.  Certainly many have been decimated by the sudden shock of the virus to our daily lives.  Here in Franklin, TN, where Mrs. C and I call home, restaurants, coffee shops, retail stores, and other “non-essential” businesses have been ordered to close their doors. The owners of these businesses struggle to make it through by offering carryout, delivery, and/or going online.  Anything to keep the lifeblood, that is cash, flowing into their businesses.

On the other hand, some small businesses are holding their own. For various reasons, their business models help insulate them from the ravages of the current economic chaos.  

I would urge these business owners to save their feelings of guilt for things that they have consciously done that are wrong. You did not cause these crises.  You have done nothing wrong.  We need your businesses to succeed. Your businesses will be the foundation of economic growth once we get through the immediate crisis.  Your businesses will help reignite the economy, helping to create jobs and spawn entrepreneurs to create new businesses out of the ashes of this economic disaster.

Be Humble

A good way to frame this is to think of the impact of a tornado. One house can be completely wiped out by the storm, and yet the house next door is completely intact.  Is it because the one whose home was spared had some great foresight to pick their lot over the one next to theirs? Of course not! It is a result of the randomness that is a part of our lives.

So what should these business owners be feeling right now? How should they psychologically process the seemingly randomness of their good fortune while seeing others fail?

I would urge business owners whose businesses are still operational to turn any guilt they have into humility.

Feel humble that out of events that no one could have predicted, you are fortunate enough to have a business model that allows your business to continue.

Remember those entrepreneurs less fortunate than you.  Be humble, feel grateful, and keep moving forward. We need you!

The Linear Thinking Crisis

America has raised two successive generations trapped in linear thinking.

I see it year after year as students get ready to enter the world of work. Many of the young people view their careers through the lens of linear thinking.

The Linear Career Path

Students come to me for both formal and informal advice.  Their career decisions leave many stressed, and even emotionally paralyzed.

They have to get into the right school. They have to get the right professors. They have to land the perfect internship. They have to land a dream job that feeds their passion.  Step after step, they are convinced that one wrong move jeopardizes their future.  They are convinced that each step along the path predetermines the eventual outcome of their careers. One misstep leads to a dead end, from which they can never come back.  They have methodically followed the “one path” in life that they believe will lead them to success once they enter the work world. However, when they reach the point in life when they enter that “real world”, the nice clean path they thought would be waiting for them is not there. No wonder so many students move back home to “figure out life” after college!

The Un-coachable Entrepreneur

Many aspiring entrepreneurs we work with also have this same mentality.  They identify the one business that will bring them fulfillment and feed their passion.  They accept no feedback from mentors, professors, or even customers that challenges their thinking.  They have “figured it out,” so they expect all to get out of their way and let them forge ahead.  Customer discovery, market research, advice from experts be damned!

They are what my good friend and mentor-extraordinaire Shawn Glinter calls the un-coachable.

Don’t get me wrong.  There have always been un-coachable entrepreneurs, at least during the four decades I’ve been working with entrepreneurs.  What is different is how many more we are seeing.  They suffer from the same generational affliction of linear thinking as many of the students I work with.

Time for New Approach to Thinking

And now we face unprecedented economic and social disruption from coronavirus.  Linear thinking no longer will work for life plans nor business plans.

Phil Lewis wrote an excellent piece a couple of days ago about the critical need for lateral thinking. Lateral thinking is coming up with novel, even non-logical, solutions to a problem.  It is creativity at its best.

The critical point is this: it does not matter a jot what you do or where you work. Everyone has it in them to add transformational value through lateral thinking—even, or especially, in times of change or crisis.

Small business owners and entrepreneurs are facing personal crises within the broader context of the coronavirus crisis. The ones whose businesses have the best chance to survive, and eventually thrive, are the ones who can become nimble, lateral thinkers.

Nothing we have learned in the past can prepare us for what is next.  Entrepreneurs, particularly young entrepreneurs, must break free from their habit of linear thinking and find new solutions to the new problems this transformation we are living through has created.

These new problems are coming fast and furious.  There is no time for a contemplative approach to business planning and business modeling.

Experiment often. Fail quickly. Find traction. God speed!

(Photo Source:  Jeff Cornwall)

Why is Tuition the Same for Online Courses?

There will always be many families that want their children to have the campus experience. For them, the total costs beyond tuition, such as room, board, and transportation, are more than worth the price. When I meet parents after graduation, their words clearly express their satisfaction with sending their child to our university for four years of education. I love working with our students in a traditional college setting, so I am grateful that so many see value in what we offer their children.

For a growing number of other families and for many adult learners, online education offers an alternative that provides a different bundle of features that meet what they want from a university education.

Education is not a homogeneous market.

What is interesting to me is that the tuition charged both on campus and online is about the same for most universities.

Continue reading Why is Tuition the Same for Online Courses?

Look for Veins of Gold in the Market

When first starting a new business, entrepreneurs are not well served when they view themselves as builders or architects.  That is the wrong frame of mind.

When entrepreneurs enter the market with a predetermined view of what they are going to build or design they run the risk of creating a business that does not really fit with what the market wants.

Steve Blank, successful entrepreneur and author, cautions entrepreneurs to learn the difference between the searching stage of launching a new business and the executing stage. Continue reading Look for Veins of Gold in the Market

When it is Time to Work in Your Business

Here is a sampling of quotes from first-time entrepreneurs that I hear in my office.

“I am trying to get my business card just right – does it look better with a horizontal layout or a vertical one? And do you think this font is OK?”

“We think that after working on it for the past six months that our business plan is just about finished.”

“I’ve been tweaking my logo for the past couple of weeks and I think it is getting close to what I want.”

“This is my latest mission statement – I moved a couple of words around so I hope it sounds better now.” Continue reading When it is Time to Work in Your Business